As the situation with Coronavirus COVID-19 advances, many state governments are now issuing orders to work from home for the purposes of slowing down the spread of the virus through “social distancing”. While this period of uncertainty and fear grows, so do the phishing attempts of cybercriminals who seek to take advantage of potential victims.
European cybersecurity agency ENISA has been warning users to stay vigilant for any suspicious looking emails that arrive in users’ inboxes – especially those that mention the Coronavirus – urging people to avoid clicking links or downloading files that may otherwise include malware and infect devices. Instead, it is recommended to check the legitimacy of the email through methods such as checking the direct website or calling a company’s direct phone line if the email and sender looks suspicious. Any unusual requests through an email should be handled with skepticism and caution.
Aside from being careful of such emails, ENISA also recommends employees to follow these security measures to stay safe while working from home:
- Maintaining a secure WiFi connection and having WiFi password protected so as to keep others away from accessing your web traffic. Employees should also make certain their connection on WiFi is secure rather than using an untrusted network through public WiFi.
- Having an antivirus software downloaded on your device as you work on sensitive material
- Making sure your computer software is up-to-date with the latest security updates
- Locking your desktop screen when it is not in use
- Making sure all files are being backed up in case of an emergency (e.g. a ransomware attack)
During this time with remote work, employers should also take responsibility in making sure all employees are well equipped with tools necessary to ensure business security. For example, having an emergency cybersecurity plan or support available for workers when facing technical issues, or having a protocol to follow when working from home in the case of accessing sensitive files.